MoxiSoft's webchat is a feature inside MoxiSoft under: Websites > Chat, which allows you to communicate with customers through your website.
The webchat can be configured to either be 'live' (direct communication with customers), SMS (MoxiSoft will ask customers to state their name and number to allow for communication through SMS), or Email (MoxiSoft will ask customers to state their name and email to allow for communication through email).
The chat feature can be configured to connect customers with an agent or to connect customers with MoxiSoft's AI. Moreover, for SMS & Email, the user can customize specific fields (such as what company the client works for, etc.) to best suit the user's needs.
Lastly, MoxiSoft's webchat can be integrated into websites hosted outside of MoxiSoft's platform through HTML code.
What is Moxi Webchat?
Real time Communication: Allow customers to chat with an agent directly or with an AI to offput workload from employees.
Indirect communication: Allow customers to contact you and your business at a later date by having them submit their Email or number.
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Benefits of integrating with MoxiSoft
MoxiSoft's webchat is a feature inside MoxiSoft under: Websites > Chat, which allows you to communicate with customers through your website.
The webchat can be configured to either be 'live' (direct communication with customers), SMS (MoxiSoft will ask customers to state their name and number to allow for communication through SMS), or Email (MoxiSoft will ask customers to state their name and email to allow for communication through email).
The chat feature can be configured to connect customers with an agent or to connect customers with MoxiSoft's AI. Moreover, for SMS & Email, the user can customize specific fields (such as what company the client works for, etc.) to best suit the user's needs.
Lastly, MoxiSoft's webchat can be integrated into websites hosted outside of MoxiSoft's platform through HTML code.
What is Moxi Webchat?
Real time Communication: Allow customers to chat with an agent directly or with an AI to offput workload from employees.
Indirect communication: Allow customers to contact you and your business at a later date by having them submit their Email or number.
;
Benefits of integrating with MoxiSoft
MoxiSoft's webchat is a feature inside MoxiSoft under: Websites > Chat, which allows you to communicate with customers through your website.
The webchat can be configured to either be 'live' (direct communication with customers), SMS (MoxiSoft will ask customers to state their name and number to allow for communication through SMS), or Email (MoxiSoft will ask customers to state their name and email to allow for communication through email).
The chat feature can be configured to connect customers with an agent or to connect customers with MoxiSoft's AI. Moreover, for SMS & Email, the user can customize specific fields (such as what company the client works for, etc.) to best suit the user's needs.
Lastly, MoxiSoft's webchat can be integrated into websites hosted outside of MoxiSoft's platform through HTML code.
Features
Misc
